Terms Of Service

Effective Date: March 14, 2025

1. Acceptance of Terms

By accessing or using ImperialTileUSA.com , you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our website.

2. Services Provided

Imperial Tile USA, LLC ("we," "us," "our") offers professional tile installation services. Our website allows users to request estimates and obtain information about our services. Submitting a request for an estimate does not constitute a contract for services.

3. User Data Collection and Privacy

We collect personal information, including but not limited to your name, phone number, email address, and details about your desired project, to provide estimates and communicate with you regarding our services. For more information on how we handle your data, please refer to our

Privacy Policy.

4. SMS and Email Communications

By providing your phone number and email address and checking the consent box on our form, you consent to receive communications from us, including:

Transactional Messages: Appointment confirmations, service updates, and other essential information related to your inquiries or services.

Promotional Messages: Special offers, promotions, and marketing communications.

You may opt out at any time by replying

STOP

to any message from us. Message and data rates may apply.

Additional SMS Terms and Conditions

Program Description: Imperial Tile USA, LLC provides SMS messaging services for appointment updates, service notifications, and promotions. By opting in, you agree to receive text messages at the number provided.

Message Frequency

Message frequency may vary based on user interactions, including appointment reminders, service updates, and promotional messages.

Opt-In Process

By providing your mobile number and checking the consent box on our website, you expressly consent to receive SMS messages from us. Your consent is not a condition of purchase.

Opt-Out Process

You may opt out at any time by replying STOP to our texts. After opting out, you may receive a confirmation message, and no further messages will be sent unless you opt in again.

Cost and Fees

Message and data rates may apply. Please check with your mobile service provider for details.

Supported Carriers

Our SMS services are supported by major carriers, including AT&T, Verizon, T-Mobile, and Sprint. We are not responsible for delayed or undelivered messages due to carrier issues.

Privacy and Data Use

Your mobile number and personal information will only be used for SMS messaging as described in these terms. We do not sell or share your information. For more details, please see our Privacy Policy.

Changes to SMS Terms

We reserve the right to update these SMS Terms and Conditions at any time. Changes will take effect immediately upon posting on our website. Continued use of our SMS services constitutes acceptance of these changes.

Contact Information for SMS Support

Phone: (386) 251-2030

Email: imperialtile.usa@gmail.com

Address:
36 FARRADAY LN

PALM COAST, FL 32137

5. Consent Compliance

We comply with Application-to-Person (A2P) 10DLC messaging regulations, including obtaining explicit consent from users before sending SMS messages, as required by the Telephone Consumer Protection Act (TCPA) and Cellular Telecommunications Industry Association (CTIA)

guidelines. Consent is given by checking the consent boxes on the website form at the time of submission.

6. Limitation of Liability

Imperial Tile USA, LLC is not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services. We strive for accuracy but do not guarantee that the content on our website is complete, reliable, or up to date.

7. Intellectual Property Rights

All content on our website, including text, graphics, logos, and images, is the property of Imperial Tile USA, LLC and is protected by applicable intellectual property laws. Unauthorized use or reproduction is prohibited.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, County of Flagler, without regard to conflict-of-law principles.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting on our website. Your continued use of our website constitutes acceptance of the revised Terms.

10. Contact Information

For any questions or concerns regarding these Terms, please contact us:

Phone: (386) 251-2030

Email: imperialtile.usa@gmail.com

Address:

36 FARRADAY LN

PALM COAST, FL 32137